Genuine and Accommodating

Bret was polite and friendly from the start. I found him to be a good and honest communicator. He was easy to contact, responded quickly to questions and was available at ties that suited me. Thanks Bret!

- Victoria - Kingston

Very competent and professional

Dealt with Bret as a buyer with him representing the seller. Very timely and professional communication, helpful attitude and never a moment where I felt out of the loop or misinformed. I can highly recommend him.

- Jochen - Braddon

Tenacious sale

A tenanted property, in a soft market, with a seller who is not in a hurry to sell is not the ideal listing for an agent. Despite the extra overhead these factors bring, Bret diligently and consistently managed the listing throughout its time on the market and got me the desired result. I'd happily recommend Bret to others.

- Glenn - Braddon

Thank you Kirra

I am writing to thank you for the caring gesture you showed last week when I locked myself out of the apartment. Despite being more than 10 km away from Franklin, you drove all the way back to let me and my children enter the apartment. I was deeply touched and being anxious and overwhelmed at that time, couldn’t thank you properly. Your organization is definitely privileged to have you on board. Stay blessed

- Kanza Sahban - Franklin

Deepest Gratitude

I am writing to express my deepest gratitude towards yourself regarding your efforts in securing me a rental property. This time was an extremely stressful period due to my circumstances, however you have gone above and beyond my expectations with your assistance and co-operation. I appreciate your on-going communication, even outside business hours so that you knew I was at ease during my transition back to Canberra. I am deeply grateful for your assistance.

- Kelly Dempsey-Jones - Banks

Got a written offer the day the house listed and sold in 5 days for top price

We could not have been happier with the service provided by Bret. We spoke to 3 agents before choosing Bret. He quoted the highest selling price which was actually what we sold for. 2 offers in 3 days, one on the day it was listed, meant Bret was able to negotiate a great price. It was so easy. Just one open house and great response. Photos were fantastic. Bret understood the market and how to position the house. Excellent communication skills and genuinely lovely person. Excellent follow up all the way through. Didn't realise selling a house could be this easy. We can't recommend him highly enough. Thanks for a great and quick result Bret. Extremely professional and personable.

- Dianne and Mark - Bonner

Excellent Agent

Daniel was an excellent agent. We found him helpful, personable and knowledgeable.
During our negotiations he was always quick to respond and made himself available for several additional viewings.
I would happily work with Daniel again.

- Daniel - Macgregor

Driven Agent

To say you are an incredibly efficient, the most driven real estate professional I have come across - your colleague whom I met at the lobby at Nishi is very helpful too 😊 Thank you for taking the time to exchange information, negotiate so well and be proactive. I am hoping to be in Canberra for the next 1-3 years and will definitely get in touch for buying/renting in the future

- Gayathri - City

Exceeded all Expectations

StepInside has exceeded all of my expectations and has gone above and beyond to find a great tenant for my home. StepInside explained the whole process clearly and was extremely patient with all of my questions. She provided excellent and thorough feedback on all applicants. StepInside provided a range of suitable applicants for us to choose from. She has done an excellent job in tenanting our home. I would highly recommend her to manage your home.

- Michael - Higgins

Willingness to help

StepInside is exceptionally good at her job. (In fact, another agent has told me that he wishes she worked for him!)
As a StepInside client I have always enjoyed my communications with Tori and I appreciate her willingness to help.
I think StepInside’s main strength is their ability to solve problems. I have admired her competence and clarity, as well as her tenacity, in achieving good outcomes for her clients.
With a special mention of Tori, I am confident that any owner who puts their property with StepInside is in very good hands.

- Michele - NewActon

Trustworthy Agent

Daniel has been very supportive going beyond what I expected from a real estate agent. I found him to be a genuine and trustworthy representative of our investment and I would highly recommend him.

- Joel - Macgregor

Highly Recomended!

Daniel was very helpful, engaging me well, always keeping the seller in mind (so always ethical). I think he works well for both buyer and seller. Highly recommended!

- Bruce - Kingston

Confident young professional

Daniel provided exceptional service for me, with both buying and selling properties. My experience
was easy and enjoyable with best results. His optimistic and friendly personality makes him an approachable person and easy to communicate with.
I would highly recommend him to anyone wishing to sell or buy a property as he is a balanced professional and passionate in his work.

- Tanya - Amaroo

Attentive and honest

After the hassle of getting my townhouse ready for market before going overseas, it was such a relief to hand the sale over to Bret and his colleague Charlie to take care of. Bret kept me updated on what was happening by email and negotiated a price I was happy with. By the time I got back to Australia the sale was in the bag and I was pleased with the result. Bret is honest, knowledgeable and hard working and I would recommend StepInside to anyone selling, buying or renting if you want to be treated professionally and courteously.

- Tonia - Banks

Great Agent

Bret was fantastic facilitating the purchase of my property and was extremely patient throughout the process. I would definitely recommend Bret to anyone who wishes to buy or sell in the ACT.

- Stephanie - Banks

Exceptional agent

Mr Loughton provided me with all the information I needed to sell my property. Advice regarding how to present the house and marketing strategy enabled a quick sale at a great price. All the horror stories one hears about the difficulties in selling a house just did not happen when he sold my property. I have and will continue to recommend Mr Loughton to any prospective seller.

- Pierre - Waramanga

Great listener

Bret was willing to listen to what I wanted. He treated me as a person who had some knowledge of the market and therefore knew what I wanted, and needed. Highly recommended.

- Janelle - Palmerston

Excellent agent

Provided excellent service and kept me fully informed of all aspects of the sale in a timely and comprehensive manner. Would have no hesitation in recommending Bret or using his services in the future should the opportunity arise.

- Jim - Palmerston

Low stress, great result

Although Bret was recommended by a friend we were instantly impressed by his friendliness, his professionalism and positivity in being able to sell our home. The whole process was accomplished with the least amount of stress possible and we were very happy with the outcome and the way it was conducted. Would and will highly recommend Bret to anyone selling their home.

- Kim - Gordon

Bought and sold

We bought a property through Bret and were impressed by his professionalism and friendly nature. For these reasons we used Bret to sell a property and he kept us up to date and was always positive with his interactions. The property sold within a reasonable timeframe and the price was within our guidelines.

- Jackie - Franklin

Stress free

Bret Loughton was fantastic to deal with, very polite and enthusiastic. He helped us from the beginning to the end. He kept us up to date with everything that was happening. I didn't have to worry one bit as Bret was on top of everything.

- Sheifeng - Bonner

Straight shooter

Bret Loughton was genuine and understanding from the moment I first enquired about selling my late mother's home - right to the end of settlement. He kept in touch and was always available to help with any questions. Would not hesitate in recommending. He is a straight shooter. Thanks Bret.

- Lisa and Steven - Bonner

Amazing agent

Bret Loughton is the ideal agent I had been searching for. Bret helped up achieve an outstanding result with the sale of our property. I had chats and appraisals with other agents who do not even come close to Bret's professionalism and expertise. I would not just recommend Bret but insist to people that they employ his services if they want outstanding results.

- Thinh - Bonner


Bret Loughton is an easy going gentleman and straightforward to deal with. He is very enthusiastic, knowledgeable, thoughtful and honest. These qualities are very important as the vendor. Equally, I believe they are certainly appreciated from prospective purchasers. Bret was a pleasure to work with throughout the process of selling our house. I give Bret my highest recommendation to anyone thinking of selling their property. The team approach greatly assisted us achieve such a fantastic result - well beyond what we thought possible! The entire team backed up Brets professionalism admirably from day 1. The group working together on the actual auction day was seamless and quite impressive. Well done to you all. Thank you again Bret Loughton. You made a potentially stressful experience a smooth and organised process. I bid you well in your industry. You set an exceptional standard of professionalism. We feel privileged to have been referred to you.

- Paul - Lyneham

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